Did your landlord neglect to protect your deposit, provide incorrect documentation, or make unfair deductions? We’re here to secure the compensation and resolution you deserve. With our no-upfront-cost approach, you can take action today. Stop worrying about your deposit—start your refund claim with us.
Start your refund claim
with us.
Tenancy Deposit Refunds assists renters throughout England and Wales when their landlord fails to follow the law.
What is a
tenancy deposit claim?
In short, it is action taken against a landlord who has breached the law. By law, every landlord must secure your deposit via a protected scheme and deliver specific details about it to you within one month. If they miss this deadline or fail to protect the money entirely, they have broken the rules. A claim enables you to challenge this misconduct, securing justice and often a compensation award for the breach.
Are You Eligible for a
No-Win, No-Fee Claim?
You likely qualify for our service if you can answer “yes” to any of the following concerning your tenancy:
- Did your landlord or agent fail to secure your deposit in a government-backed scheme within the required 30 days?
- Did you not receive the mandatory ‘Prescribed Information’ detailing where and how your deposit was protected?
- Was your deposit returned late, only partially, or reduced due to unfair/disputed deductions?
You May Still Qualify If:
- You have already left the property.
- Your original deposit was eventually returned to you.
- A significant amount of time has passed since the tenancy concluded.
Enquire Now
How much compensation
could you get?
If your landlord failed to properly protect your tenancy deposit, you could be owed significant compensation. This legal claim can result in an award worth anywhere from one to three times the total value of your original deposit.
| Deposit Amount | Possible Compensation |
|---|---|
| £800 | £800 to £2,400 |
| £1,200 | £1,200 to £3,600 |
How much compensation you receive will vary. The specific award depends on things like how long the deposit went unprotected and if the landlord has broken these rules before.
The Tenancy Deposit
Refunds Process
Don't let your landlord get away with breaking the law. It's time to hold them accountable and secure your refund. Here is how we manage your claim:
- Initial Assessment: We begin by examining all relevant documentation—your agreement, deposit receipts, and correspondence—to determine precisely where your landlord breached their duties.
- Case Preparation: Once a breach is confirmed, we compile and organize all necessary evidence to build a robust legal case tailored to secure your maximum compensation.
- Securing Your Award: We manage all negotiations with your landlord or their legal team. If necessary, we proceed with court action, always aiming to achieve the most favourable financial outcome for you.
Your questions and answers
FAQ
Can I make a tenancy deposit claim if my landlord has already returned part of my deposit?
Yes. You can claim for unfair deductions or if your deposit wasn’t properly protected.
Will making a tenancy deposit claim affect my future renting prospects?
No. Legitimate claims shouldn’t negatively impact your ability to rent in the future.
Is there any upfront cost for a tenancy deposit claim?
No. We work on a no win, no fee basis, so you only pay if your claim is successful.
How soon can I expect compensation after a successful tenancy deposit claim?
This varies depending on the case, but we always aim to secure compensation as quickly as possible once a claim is successful. We’ll keep you informed every step of the way.
How long do I have to make a tenancy deposit claim?
Usually up to six years from the date your tenancy ended.
Do I need evidence to support my tenancy deposit claim?
Evidence like tenancy agreements, photos, and communication helps but we may be able to guide you even if you if you no longer have this documentation.
Why Choose
Tenancy Deposit Refunds?
We make claiming your money easy and risk-free. Here’s why tenants across England and Wales choose us:
- Zero Financial Risk: We work entirely on a No-Win, No-Fee basis, meaning you never pay anything upfront. Our fee only applies if we successfully win your compensation.
- Highly Rated Service: Our commitment to client success is reflected in our Excellent rating on Trustpilot and our strong reputation in the consumer law sector.
- Specialised Expertise: Our team consists of experts with deep, dedicated experience focusing only on tenancy deposit disputes. We know the law inside and out.
- Relentless Advocacy: We don’t settle for less than you deserve. We have a proven track record of fighting hundreds of landlords and agents to ensure you get every penny of compensation you are owed.